About Us
Welcome to Cooper Computer Services! My name is Josh Cooper, and I am the technician and provider of this IT support service. With years of experience in the industry, my goal is to ensure your technology works seamlessly so you can focus on what you do best. From troubleshooting hardware and software issues to network management and cybersecurity, I cover all aspects of IT support. I pride myself on delivering exceptional service with a personal touch, ensuring every client receives the attention and expertise they deserve.
My Certifications
I have demonstrated my expertise in the field of IT through a series of rigorous certifications. These include the TestOut PC Pro, Network Pro, and Security Pro certifications, each of which validates my comprehensive knowledge and skills in various aspects of IT. From hardware and software troubleshooting to network management and cybersecurity, these certifications are a testament to my commitment to providing high-quality IT support and solutions. My continuous pursuit of professional development ensures that I stay current with the latest industry standards and best practices.
To learn more about these certifications, visit: https://w3.testout.com/certification/certhome
PC Pro Certification
The TestOut PC Pro certification measures your ability to perform tasks commonly performed by IT professionals who work with PC hardware, software, and operating systems.
- Installing and configuring hardware
- Managing and troubleshooting software
- Working with operating systems
- Networking fundamentals
- Security practices
- Customer service skills
Network Pro Certification
The TestOut Network Pro certification demonstrates your ability to manage and troubleshoot network environments. It covers skills such as configuring routers and switches, managing network protocols, and troubleshooting network issues.
- Configuring network hardware (routers, switches)
- Managing network protocols (TCP/IP, DHCP, DNS)
- Implementing network security measures
- Troubleshooting network issues
- Understanding network topologies
- Working with wireless networks
Security Pro Certification
The TestOut Security Pro certification validates your ability to secure a network and ensure the confidentiality, integrity, and availability of data. It includes skills in threat analysis, risk management, and implementing security controls.
- Analyzing security threats and vulnerabilities
- Implementing security controls
- Managing risk and compliance
- Configuring firewalls and intrusion detection systems
- Performing security audits
- Responding to security incidents